FAQ
BOOKING PROCESS & POLICIES
HOW DO I REQUEST AN APPOINTMENT?
To request an appointment, please fill out the online consultation form. Once your project is approved and a date is selected, a nonrefundable deposit is required to secure your appointment.
THE SUBMIT BUTTON DOESN’T WORK — WHAT SHOULD I DO?
Double-check that all required fields are filled out, you’re connected to the internet, and your browser/software is up to date. If issues continue, try a different device or browser. Still stuck? Email sadboyneedles@gmail.com and we’ll help you out.
HOW DO I SEND MY DEPOSIT?
After your appointment is scheduled, you’ll receive a confirmation email with deposit instructions. Deposits are sent via Zelle or Venmo and are required to lock in your appointment.
WHEN IS THE DEPOSIT DUE?
Deposits are due at the time of booking. Appointments are not held without one.
DOES THE DEPOSIT GO TOWARD THE TATTOO?
Yes. Your deposit is applied to the final cost of your tattoo as long as the appointment is kept and policies are respected.
ARE DEPOSITS REFUNDABLE?
Deposits are nonrefundable and nontransferable. If you need to reschedule, we’re happy to accommodate as long as we’re notified at least 48 hours in advance and the project hasn’t been repeatedly rescheduled. Short-notice cancellations, no-shows, or excessive rescheduling will result in forfeiting the deposit. Please respect the artist’s time as we respect yours.
CAN I RESCHEDULE MY APPOINTMENT?
Yes — up to two reschedules are allowed with proper notice (48+ hours). Additional reschedules are at the artist’s discretion and may require a new deposit. Rates may also change if the project is pushed far out from the original booking date.
CAN I TRANSFER MY APPOINTMENT TO SOMEONE ELSE?
No. Appointments and deposits are nontransferable. All clients must be approved through the consultation process.
I WANT SOMETHING COMPLETELY DIFFERENT THAN WHAT I BOOKED — IS THAT OK?
Your appointment and deposit apply to the project agreed upon at booking. Major changes must be approved in advance. If the new idea isn’t a good fit, the deposit may be forfeited. Please don’t wait until the day of your appointment to change direction — reach out as soon as possible so we can talk it through.
HOW MUCH IS A TATTOO? WHAT’S YOUR RATE?
Pricing depends on size, detail, placement, and number of sessions. Submit a consultation for a more accurate quote.
DO YOU OFFER PAYMENT PLANS OR SPLIT PAYMENTS?
Yes. The remaining balance can be paid on the day of your appointment using cash, Zelle, Venmo, or card. Multiple payment methods are fine. You may also make advance payments toward your balance online if preferred.
WHEN CAN I EXPECT A RESPONSE?
Most inquiries receive a response within 24 hours. Please make sure your email address is entered correctly on the consultation form so we can reach you.
CAN I CALL OR STOP BY INSTEAD OF EMAIL?
Sad Boy Studio is appointment-only. Artists are typically preparing for or tattooing clients and aren’t available for walk-ins or phone calls. Email is the best way to communicate and keeps everything organized.
WHERE IS SAD BOY STUDIO LOCATED?
Downtown Phoenix
130 N Central Ave, Suite 200
Phoenix, AZ 85004
Pablo also travels for guest spots and conventions — check the tour page for updates.
WHAT SHOULD I DO BEFORE MY APPOINTMENT?
Please review the Appointment Prep page for everything you need to know, including what to bring and guest policies.
WHAT ABOUT PARKING?
Street parking is available but limited. The easiest option is the 101 North Garage on Adams (between Central & 1st Ave, next to Taco Spot). Park in any Visitor spot — most are on the 3rd floor and up.
DO I HAVE TO TIP?
Tipping is optional but always appreciated. If you’re unsure, 10–20% is common for personal services, but any amount is welcome.
WHERE CAN I FIND AFTERCARE INSTRUCTIONS?
Aftercare instructions are available on the Aftercare page and will also be reviewed at your appointment
PSA: BE AWARE OF IMPOSTERS
Our emails and social media handles do not include numbers or extra letters. We do not randomly DM people asking for deposits, and we do not ask clients to send money to accounts with different names. If something feels off, it’s not us. Please don’t send money or personal information to imposters.